Serving only in Punjab, Chandigarh & Rajasthan. Serving only in Punjab, Chandigarh & Rajasthan. Serving only in Punjab, Chandigarh & Rajasthan. Serving only in Punjab, Chandigarh & Rajasthan.

Returns & Warranty

Return and Refund Policy

Thank you for shopping at enciser.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us. If you believe your item has a fault, please contact our Customer Service team support@enciser.com with your order number and a description/images of the fault. Our team will work to resolve this with priority.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Enciser India Private Limited, Plot No. ITC 11, 3rd Floor, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to enciser, accessible from www.enciser.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: contact@enciser.com

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Sensor should not broken
  • The Goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Plot No. ITC 11, 3rd Floor, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: contact@enciser.com

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