Return Policy

Last updated November 30, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at contact@enciser.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Enciser India Pvt. Ltd.
Attn: Returns
RMA #
C-204, Atrium Tower
Industrial area, phase 8b
Mohali, Punjab 160055
India

Return shipping charges will be paid or reimbursed by us.

Refunds

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note: Sale items are FINAL SALE and cannot be returned.

Questions?

If you have any questions concerning our return policy, please contact us at:

(+91) 7711994474

contact@enciser.com.

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